Virtual Assistant

About the Role

Quasar Solutions is looking for an organized, proactive, and detail-oriented Virtual Assistant to provide administrative and operational support to international clients. This person will be responsible for coordinating schedules, managing communications, preparing reports, following up on tasks, and supporting the day-to-day operations of the assigned client.

What You’ll Do

• ✦Manage emails, calendars, appointments, and meetings.
• ✦Coordinate schedules and prevent calendar conflicts.
• ✦Prepare documents, reports, presentations, and meeting minutes.
• ✦Communicate professionally with clients, vendors, and team members.
• ✦Conduct online research and organize the information gathered.
• ✦Update CRM systems, databases, and internal records.
• ✦Track tasks, deadlines, and pending activities.
• ✦Follow up with the people involved to ensure commitments are met.
• ✦Organize digital files and keep documentation up to date.
• ✦Handle confidential information responsibly.
• ✦Identify opportunities to improve administrative processes.
• ✦Provide administrative and operational support according to the client’s needs.

Key Performance Indicators (KPIs)

• ▹Timely completion of assigned tasks and deliverables.
• ▹Accuracy and quality of documents, reports, and records.
• ▹Correct calendar management and prevention of scheduling conflicts.
• ▹Response time to clients and team members.
• ▹Proper follow-up on pending activities and deadlines.
• ▹Client satisfaction and quality of professional communication.
• ▹Organization and updating of information in the CRM.
• ▹Ability to prioritize tasks and work independently.
• ▹Punctuality, reliability, and adherence to the established schedule.
• ▹Compliance with confidentiality and data protection guidelines.
• ▹Contribution to process improvement and operational efficiency.
• ▹Specific goals may vary depending on the assigned account or client.

What We’re Looking For

• ✓Advanced English level (C1 or C2), spoken and written.
• ✓One to two years of experience in administrative assistance, executive assistance, customer service, or similar roles.
• ✓Proficiency with Google Workspace and Microsoft Office.
• ✓Excellent oral and written communication skills.
• ✓Strong organization, attention to detail, and time management.
• ✓Ability to work independently and manage multiple priorities.
• ✓Stable internet connection and an adequate space to work remotely.
• ✓Availability to work during United States business hours.
• ✓Ability to handle confidential information responsibly.

Nice to Have

• ＋Experience supporting international or US-based clients.
• ＋Experience using CRM platforms.
• ＋Knowledge of project management tools such as Asana, ClickUp, Monday.com, Trello, or Jira.
• ＋Experience preparing reports and presentations.
• ＋Experience with Slack, Zoom, Microsoft Teams, or other collaboration tools.
• ＋Previous experience working remotely.

Core Competencies

What Success Looks Like

A successful Virtual Assistant anticipates the client’s needs, communicates clearly, keeps information organized, meets established deadlines, resolves routine situations independently, and helps the assigned client work more efficiently.

How to Apply

Candidates should submit:

• →Updated résumé in English.
• →Salary expectation.
• →Availability to start.
• →Current English level.
• →A brief description of your experience in administrative or virtual assistance.